Frequently asked questions

My order says delivered but I didn’t receive it!

Majka cannot interfere with the carrier once your order is in their possession, nor can Majka create a support case for you. Please contact the carrier and create a support ticket to retrieve your order. Note that all USPS orders have a $100 insurance!

If your tracking link says your order has been delivered on the same day you are checking for it, please wait until end of day to see if you receive your order. 

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